Privacy Policy
At Brompton Carpets, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, contact us, or make a purchase.
Brompton Carpets is a retail flooring business based in London, sourcing premium carpets from over 20 leading UK and international manufacturers. Our services are tailored to customers looking for high-quality flooring solutions across London and surrounding areas.
1. What Information We Collect
When you interact with Brompton Carpets online or in-store, we may collect the following types of information:
Personal Identification Information:
- Full name
- Email address
- Phone number
Technical & Usage Data:
- IP address
- Device and browser type
- Website usage data (via cookies, Google Analytics, etc.)
Marketing Preferences:
- Your choices regarding newsletters and promotional emails
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to enquiries
- Personalise your shopping experience
- Improve our website and services
- Send updates or promotional emails (only if you’ve opted in)
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal data to third parties.
However, we may share limited information with:
- Technical service providers (e.g., hosting or analytics services) to support website functionality
- Regulatory authorities when legally require.
All third parties are required to respect your data privacy and handle information securely.
4. Legal Basis for Processing Data (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases to process your data:
- Contractual obligation – to process orders and provide our services
- Legitimate interest – to improve our services, prevent fraud, or understand website performance
- Consent – for sending marketing communications
- Legal obligation – to comply with financial or regulatory requirements
5. How We Store & Protect Your Data
Your personal data is stored securely using password-protected systems and secure servers.
We implement:
- SSL encryption on our website
- Secure third-party payment gateways Internal access controls to limit data exposure
6. Cookies & Tracking Technologies
Our website uses cookies to provide a better browsing experience and gather website performance data. Cookies help us:
- Remember your preferences
- Understand how users navigate the site
- Deliver relevant marketing (e.g., Google Ads or remarketing)
7. Your Rights Under UK Data Protection Law
As a data subject in the UK, you have the right to:
- Request access to the data we hold about you
- Request corrections or updates to inaccurate data
- Request deletion of your data (in certain circumstances) Object to or restrict certain types of data processing
- Withdraw consent for marketing communications at any time Lodge a complaint with the Information
- Commissioner’s Office (ICO) if you believe your data rights are violated
To exercise any of these rights, please contact us at: bromptoncarpets@yahoo.co.uk
8. Children’s Privacy
9. Links to Other Websites
10. Changes to This Policy
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Brompton Carpets
Email: bromptoncarpets@yahoo.co.uk
Location: Brompton Carpets 457 Fulham Road SW10 9UZ. Chelsea London.